Delivering a quality information service to the Unemployed
22 April 2010
This is a one-day course on models of best practice in the design and delivery of information services for unemployed clients. Topics covered include: the social and psychological impact of unemployment, information needs of unemployed people, what constitutes a quality information service and practical steps to achieve this. The course is intended for those providing information to unemployed people and those responsible for the co-ordination of these services.
Picture: Lorraine Hennessy, INOU Training Officer.
Venue
Araby House, 8 North Richmond Street, Dublin 1
