Introduction

Information Services

The INOU are recognised as experts in the field of Welfare Rights and Welfare to Work information provision. We provide a Welfare to Work information service to unemployed people, people on social welfare payments, individuals and organisations working with people facing social exclusion.

The aim of our service is to ensure that unemployed people have access to comprehensive Welfare to Work/Welfare Rights information and advocacy services, directly from the INOU or through our network of Welfare Rights providing affiliates around the country.

Our service is totally free, confidential and impartial.

We can provide information and assistance with issues such as;

In addition the section also provides information, support and representation to people making Social Welfare and Health Board Appeals.

Telephone:
You can speak, in complete confidence, to an information officer in the Welfare to Work section directly at 01 - 856 0088, Monday - Friday 9.30 am to 5.00 pm.

E-mail:
You can send your query directly to us by e-mail at queries@inou.ie.