Introduction
Information Services
The INOU are recognised as experts in the field of Welfare Rights and Welfare to Work information provision. We provide a Welfare to Work information service to unemployed people, people on social welfare payments, individuals and organisations working with people facing social exclusion.
The aim of our service is to ensure that unemployed people have access to comprehensive Welfare to Work/Welfare Rights information and advocacy services, directly from the INOU or through our network of Welfare Rights providing affiliates around the country.
Our service is totally free, confidential and impartial.
We can provide information and assistance with issues such as;
- Jobseeker's Payments (Click here for Jobseekers Allowance ) (Click here for Jobseekers Benefit)
- Social Welfare Payments (Click here for information)
- Back to Work options (Click here for information)
- Taxation and Welfare to Work (Click here for information)
- Education and Training options (Click here for information)
- Community Employment (Click here for information)
- Health Board payments
- Secondary Benefits - including Rent Supplement, Medical Card, etc. (Click here for information)
- And general welfare issues
In addition the section also provides information, support and representation to people making Social Welfare and Health Board Appeals.
Telephone:
You can speak, in complete confidence, to an information officer in the Welfare to Work section directly at 01 - 856 0088, Monday - Friday 9.30 am to 5.00 pm.
E-mail:
You can send your query directly to us by e-mail at queries@inou.ie.


