This section of the website houses information about the projects that the INOU are involved in.
Latest INOU Project
Employment Services Research Project
CLICK the publication cover to read the full report.
Over the last six years, the INOU has been undertaking research on unemployed people’s experience of three key Employment Services - the Intreo Service, the Local Employment Service and the JobPath Service.
The Employment Services play a key role in assisting people who are unemployed, particularly people who are long-term unemployed, to find employment. Our research has enabled us to hear directly from unemployed people about their experiences of using these services. We set out to establish what unemployed people viewed as working well in the services and what changes they would recommend to improve the overall services being delivered
The first phase of our research project focused on the experience of unemployed people who were accessing the Intreo Service. This work is outlined in the INOU’s publication – Mapping the Journey for People who are Short-term Unemployed – Report on Phase 1of the Intreo Project. The second phase of our research had a focus on people who were both long-term and shorter-term unemployed and who were accessing the Local Employment Service. This work is outlined in our publication - Mapping the Journey for Unemployed People – Report on Phase 2 of the Employment Services Research Project. The third phase of our research project focused on unemployed people’s experience of the JobPath Service being delivered by Turas Nua and Seetec. This work is outlined in our publication – Mapping the Journey for Unemployed People – Report on Phase 3 of the Employment Services Research Project.
We would like to thank all of the Employment Services Managers and their staff in the areas where we conducted this research for their time, engagement and courtesy during the course of our work. We would also like to thank the Department of Employment Affairs and Social Protection for supporting the organisation to undertake this work and also the officials for their assistance in ensuring the smooth running of the project. This research was undertaken by INOU staff who spent many days visiting the various Employment Services offices to meet with unemployed people. Finally, we would like to thank all the unemployed people who took the time to talk to us in the areas where we conducted our research and talked to us so openly about their experiences and who contributed so fully at our Focus Group meetings
If you require any further information on our work in this area please contact us on 01 856 0088 or at firstname.lastname@example.org
Projects like the Welfare to Work Development project have been integrated into the daily workings of the INOU and continue on an ongoing basis. Some projects are solely INOU initiated and funded seeking to address particular topics facing the unemployed, while other projects include a number of project partners from other organisations or networks with similar aims and concerns as the INOU. This section of the website is not only a place to archive the activity of the INOU in undertaking such projects but is also a place where INOU members, affiliates and the public can be informed of the project work of the INOU. Where possible, information and links to how someone can become involved in the work of these projects will be detailed in the individual project pages. All recommendations and reports that arise from these projects will reside on the relevant project page and we hope you will find this a useful facility.