« Prev

Contents for Issue October 2019

Next »

Pathways to Work 2020-2024

“The INOU is seeking a Public Employment Service that is universal and tailored to individual need.”

Over the past few months the INOU ran five consultations on the proposed new Pathways to Work (PTW) policy, which will cover the period 2020 to 2024. These consultations were run in conjunction with the Department of Employment Affairs and Social Protection and took place in Dublin; Sligo; Nenagh; Kilkenny; and Dundalk. 

Pathways to Work 2016-2020

The current PTW covers the period 2016-2020 and has six strands including:

-          Enhanced engagement with unemployed people of working age, which has 15 actions;

-          Increase the employment focus of activation programmes and opportunities, which has 10 actions;

-          Making work pay – incentivise the take-up of opportunities, which has 12 actions;

-          Incentivising employers to offer jobs and opportunities to unemployed people, which had 18 actions;

-          Build organisational capability to deliver enhanced services to people who are unemployed, which has 16 actions;

-          Building Workforce Skills, which has 15 actions.

 The key driver of this policy, and in particular the first five strands, was the Department of Social Protection, now called D/Employment Affairs and Social Protection (DEASP). The sixth strand was under the remit of the Department of Education and Skills and SOLAS. Other Departments named in PTW include:

-          The Department of Environment, Community and Local Government with regard to the Social Inclusion Community Activation Programme (SICAP) and the Housing Assistance Payment (HAP). SICAP is now under the remit of the Department of Rural and Community Development;

-          The Department of Children and Youth Affairs on the issue of affordable and good quality childcare;

-          The Department of Jobs, Enterprise and Innovation, which is now called Department of Business, Enterprise and Innovation: some of the actions assigned to DJEI are now with DEASP.      

Building a Quality Public Employment Service

At the consultations the INOU presented the key findings and recommendations from our work on unemployed people’s experiences of the Intreo model as rolled out by the DEASP through its own service Intreo, and contracted services including the Local Employment Service and JobPath.

The INOU is seeking a Public Employment Service that is universal and tailored to individual need. It should be open to everyone of working age who wishes to avail of the service including:

-          Unemployed people in receipt of a Jobseeker’s payment or not;

-          People working part-time; who are underemployed;

-          People out of work and in receipt of other Social Welfare payments;

-          People working in low-paid jobs;

-          People looking for a change of career;

-          People who are very significantly distanced from the Labour Market.

The key components of such an employment service would include strong values and principles; clear communication including the provision of clear, accurate and timely information; a positive approach and proactive support to engaging with service users; value and pursue the building of relationships, co-operation and networking; building links with employers; good data collection and monitoring; and of critical importance, suitable and well-supported staff.

The key values and principles of such an employment service would include a belief in the potential and capacity of the person; respect and dignity; supporting people to make informed choices; working in partnership with people using the service; working in partnership with other organisations; actively promoting equality and social inclusion and meeting Public Sector Duty obligations. Such work should be enabled by an ethos of continuous professional development, effective recruitment, and good management.

If you wish to read the full document please follow this link https://www.inou.ie/download/pdf/building_a_qpes.pdf