What we do:

The INOU are recognised as experts in the field of Welfare Rights and Welfare to Work information provision. We provide Welfare Rights information and advocacy services to

  • individual unemployed people
  • people in receipt of Social Welfare payments
  • individuals, organisations and groups working with people facing social exclusion.

The aim of our service is to ensure that unemployed people, and those in receipt of Social Welfare payments seeking to return to employment, have access to comprehensive Welfare Rights information and advocacy services, directly from the INOU or through our network of Welfare Rights providing affiliates around the country.

As part of our service we provide:

Our service is:

  • Free - there is no charge or cost involved in using our Information and Advocacy Services, including preparing appeals and representation at Social Welfare Appeals
  • Confidential - we treat your personal information in the strictest confidence and will not disclose any personal information to any individual or organisation without your express permission and approval
  • Impartial - We treat all people and groups equally and equitably

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What we can provide information on:

We can provide information and assistance with issues such as;

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Contact Us:


You can speak, in complete confidence, to an Information Officer in the Information and Advocacy section directly at 01 - 856 0088 , Monday - Friday 9.30 am to 5.00 pm.


Use the online Contact Us form on the INOU website - click here


You can send your query directly to us by e-mail at

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Join the INOU - its FREE!

We welcome applications for membership from individual unemployed people. Benefits of membership include:

  • A FREE copy, if requested of the comprehensive welfare rights, training, education and jobseeking publication, Working for Work
  • Access to the INOU's FREE , expert, confidential and impartial Welfare Rights Information services
  • A copy of the INOU's e-mailed newsletter, the E-Bulletin
  • An e-mail copy of the latest "Information Update" items as they are published
  • An invitation to an introductory meeting in the INOU
  • Invitations to meetings with other INOU Individual Members every six weeks to two months

For more information on becoming an individual member - click here .

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Useful Links:

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E-Bulletin Newsletter

If you would like to recieve regular updates and information on issues related to Unemployment, Social Welfare and the INOU please click here to sign-up to recieve an e-mail version of the INOU's Bulletin.

We respect your privacy:

  • You will only receive the emails that you permitted upon subscription.
  • Your e-mail address will never be shared with any 3rd parties and you will receive only the E-Bulletin.
  • You will receive 100% CAN-SPAM compliant e-mails that comply with our strict anti-spam e-mail policy
  • You can unsubscribe at any time with a click on the link provided in the e-mail you receive when receiving the e-bulletin .

Click Here to see the latest edition of the E-Bulletin

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Last Updated: 07/12/2018