back to course listing

Welfare Rights (September 2025)
QQI

Course starts: Monday September 22nd and Tuesday September 23rd 2025

Course ends: Monday November 17th 2025 (excluding Bank Holiday) 

Course Times: 10am to 1pm

All courses are scheduled online through zoom

CLICK HERE for the 2025 Training Booking Form

Welfare Rights is a training course offered by the INOU targeted at information workers working with the unemployed and those distance from the labour market.  Learners who successfully complete the course and assignments will receive a QQI Level 6 certificate in Social and Civil Information.  The general aim of Welfare Rights is for the learner to become proficient in the knowledge and skills needed to deal professionally and skilfully with their clientele.

Welfare rights looks extensively at the welfare system, housing provision, provision of health services, the tax system and employment rights.  The learner will upon completion of the course have very detailed subject knowledge so that they may be able to deal with multifaceted and complicated queries. 

The module will help the learner identify their own skills, strengths and weaknesses and how these may affect their role as an information provider.  The work experience element, carried out in their present organisation, of the training will be used to help identify any issues and how they can be addressed.

The training will take place two days a week over 8 weeks on Zoom.  

Course Itinerary

• Understanding the Issues that affect Unemployed Persons
• Understanding the role of the information provider and being aware of your own strengths and limitations in the role
• Irish Policy Making and Social Welfare Legislation
• The Purpose of Welfare Rights Work
• Social Welfare Payments including
  • Jobseeker's Benefit/Allowance and work
  • Qualified Adults and work
  • Secondary Benefits and work
  • Disability Benefit/Allowance and Work
  • Invalidity Pension and Work
  • One Parent Family Payment and Work

• Supplementary Allowance including
  • Entitlement Payments
  • Discretionary Payments
  • Rent Allowance and other housing supports

• Working Family Payment 
• Social Insurance and Tax Implications
• Education and Training Options including
  • Education Grants
  • Community Employment
  • Industry Related Training
  • Training for Young People
  • Vocational Training Opportunities Scheme (VTOS)
  • Back to Education Allowance (BTEA)
• Labour Market Integration Measures
  • Social Economy Programme
  • JobsPlus
  • Back to Work Enterprise allowance (Area Enterprise Allowance)
• Social Welfare Appeals System
• Employment Law
• Housing and Accommodation
• Immigration