Advocacy Services

We are recognised as experts in the field of Welfare Rights and Welfare to Work information provision. We provide a telephone Welfare to Work information service to individuals and affiliated organisations. We also produce and disseminate practical information about Social Welfare and other entitlements in leaflet and booklet form and through our websites

Before making a formal appeal to the Social Welfare Appeals Office, you can make a request for a ‘review’ to the Department of Employment Affairs and Social Protection asking for the original decision to be reviewed.

If this is not successful you can make a formal appeal to the Social Welfare Appeals Office. At each stage you should appeal a decision/request a review within 21 days of the date that the initial decision has been made.

If you require any assistance in requesting a review of a refusal or in making a formal appeal to the Social Welfare Appeals Office, please follow the details below. 

 


Contact Us

Telephone

You can speak, in complete confidence, to an Information Officer in the Information and Advocacy section directly at 01 - 856 0088 , Monday - Thursday 9.30 am to 5.00 pm and Friday 9.30am to 4.00pm.

Online

Use the online Contact Us form on the INOU website

E-mail

You can send your query directly to us by e-mail at welfare@inou.ie