COVID-19 Pandemic Unemployment Payment

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PUP - Confirm your eligibility by Tuesday 20 July 2021

If you are currently in receipt of the COVID-19 Pandemic Unemployment Payment, you must confirm your continued eligibility for this payment with the Department of Social Protection (DSP). If you do not confirm your continued eligibility with the Department of Social Protection (DSP), by Tuesday 20 July 2021 your PUP payment may be stopped.

This is a standard review process to confirm that you are still qualified for the Pandemic Unemployment Payment (PUP).

 

How to Confirm Eligibility

Please use the Confirm Eligibility for PUP form on the MyWelfare.ie website to complete the confirmation process.

pup-confirmation-mywelfare

Continued Qualification for PUP:

You will remain eligible for the COVID-19 Pandemic Unemployment Payment if you meet the following qualification criteria:

  • are aged between 18 and 66 years old and
  • are currently living in the Republic of Ireland and
  • have lost your job due to the COVID-19 pandemic or
  • have been temporarily laid off due to the COVID-19 pandemic or
  • were self-employed and your trading income has ceased or reduced to €960 over a rolling 8 week period due to COVID-19 (You must be available to take up full-time employment) and
  • are not in receipt of any income from an employer and
  • are genuinely seeking work

You will also continue to qualify if you:

  • worked in the Republic of Ireland or were a cross border frontier worker or
  • are a non-EU/EEA worker who has lost employment due to the COVID-19 pandemic or
  • are a student (or a non-EU/EEA student) who has lost employment due to the COVID-19 pandemic (up to 7 September 2021 only)

or

  • are living in Direct Provision and have lost employment due to the COVID-19 pandemic.

 

Information for Students

You will also be asked to clarify if you will be a student for 2021/2022 academic year.

  • A full-time student is a person that is pursuing a course of study which requires full-time attendance for the complete academic year with a college or other education/training provider. This includes all full time Masters or Post Graduate courses. If you are unsure if your course is full-time, please check with your education provider.

On the Confirm Eligibility form, if you

  • have done your leaving certificate and intend to take up education or training but have not received confirmation of your college place for September - Select: You intend to take up education or training for 2021/2022 Academic year
  • have not received your school/college exam results yet, but intend to start or return to education or training - Select: You intend to take up education or training for 2021/2022 Academic
  • have finished year 1, 2 or 3 and do not know for certain if you are going back to college next year - Select: You are registered as a full- time student for 2021/2022 Academic Year.

 

You are still Eligible for PUP

If the Department of Social Protection (DSP) determine that you are still eligible for this payment, then you will continue to receive your Pandemic Unemployment Payment (PUP) as normal. Once you complete the Confirmation of Eligibility form there is nothing further you need to do, unless you asked otherwise by an officer of the Department of Social Protection.

Please remember: If you confirm your eligibility and your PUP payment continues to be paid, you must continue to satisfy the eligibility criteria for the Pandemic Unemployment Payment on an ongoing basis. The Department of Social Protection (DSP) have the right to review your PUP claim at any stage in order to confirm that you are  / remain:

  • resident in the Republic of Ireland; and
  • are not in receipt of any income from an employer; and
  • are genuinely seeking work (and that you can show evidence of your efforts)

 

No Longer Eligible for PUP

If your circumstances have changed and you are no longer eligible you must close your COVID-19 Pandemic Unemployment Payment immediately.

You can close your claim on MyWelfare.ie.

close-pup-claim

Scam Phone Calls and Scam Text Messages

We are aware of fraudulent phone calls and text messages, claiming to be from the Department of Social Protection, seeking bank account details or personal information.

Staff in government departments, particularly the Department of Social Protection, will never ask you for your bank details if they speak with you over the phone and will not request that you provide any personal information by text message.

If you receive such a call or text, please DO NOT engage with the caller and do not share any part of your PPS Number, bank account details or any other personal information with them.

If you have provided any such information to a caller that you believe to be a scam call or scam text, please contact the Gardaí immediately. Please view advice from Gardaí here.

We urge you to be extremely cautious if you receive such a call or text message. You should also ensure that you only use official departmental websites to engage with the Department of Social Protection (DSP), for example www.MyWelfare.ie and www.gov.ie/dsp.

 

Contact the INOU

If you require any additional information or support in relation to the Pandemic Unemployment Payment (PUP) or your continued eligibility for PUP please contact the INOU:

Online:  Click here to Contact Us

Telephone:  01 - 856 0088

E-mail:  welfare@inou.ie

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Updated: 07/07/2021

 

PUP Applications - Extended to New Applicants to 7th July 2021

In response to the Governments decision to defer the lifting of certain public health restrictions because of the COVID-19 Pandemic, an extension has been announced in relation to new applicants for the Pandemic Unemployment Payment (PUP).

It was previously announced that new applications for the Pandemic Unemployment Payment (PUP) would not be accepted after midnight on 30th June 2021.

This new extension means that planned closure of the Pandemic Unemployment Payment to new entrants will be extended to midnight on 7th July 2021.

  • If you have lost your employment as a direct consequence of COVID-19 on or before 7th July, you can still apply for the COVID-19 Pandemic Unemployment Payment;
  • New applications for this payment will be accepted until midnight on 7th July 2021 only;
  • Applications for the COVID-19 Pandemic Unemployment Payment will no longer be accepted after the 7th July 2021 (If you lose your job after the 7th July you can apply for a Jobseeker's Benefit or Jobseeker's Allowance payment.)
  • You should apply for the COVID-19 Pandemic Unemployment Payment on, or as soon as possible after, your first day of your unemployment;
  • You are only eligible for the COVID-19 Pandemic Unemployment Payment from your first day of unemployment;
  • Please only apply when you become unemployed, as the Department of Social Protection can only process your application when you become eligible;
  • It is important that you do not apply while you are still in employment as you are not eligible until your first day of unemployment.
  • If you return to work and lose your employment due to the pandemic, you can re-apply for this payment up to 7th July 2021;
  • PUP claims for students will be in place until the start of the 2021/2022 college year with the final payment on 7th September 2021.

 

Apply for the Pandemic Unemployment Payment

The quickest and easiest way to apply for the Pandemic Unemployment Payment (PUP) is online at MyWelfare.ie - PUP.

For more information on the change please visit www.Gov.ie - PUP.

 

Contact the INOU

If you require any additional information or support in relation to any change in your rate of payment you can contact the INOU:

Online:  Click here to Contact Us

Telephone:  01 - 856 0088

E-mail:  welfare@inou.ie

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Updated: 29/06/2021

New: Changes to Rates of Payment of Pandemic Unemployment Payment

From 16 October 2020 until 31 March 2021 the Pandemic Unemployment Payment will be paid at 4 rates.

The rate you receive will depend on the amount you used to get paid:

  • if you earned less than €200 per week - the rate of the COVID-19 Pandemic Unemployment Payment will be €203 per week
  • if you earned between €200 and €299.99 per week - the rate of the COVID-19 Pandemic Unemployment Payment will be €250 per week
  • if you earned between €300 and €399.99 per week - the rate of the COVID-19 Pandemic Unemployment Payment will be €300 per week
  • if you earned €400 or more - you will receive €350

This rate change was announced by the DSP on 19 October. It is effective from Friday 16 October, therefore payments made on Tuesday 27 October will include the new rate of €350.

 

Effective Date

If your rate changes, you will notice a difference in the amount you receive on Tuesday 27 October 2020.

The Pandemic Unemployment Payment is paid in arrears, with the payment week running from Friday to Thursday.

This means that the rate change on 16 October takes effect in payments from 27 October.

The new payment rates will only be effective from 16 October onwards meaning that payments rates will not be backdated.

 

PUP Application for Payment

The Pandemic Unemployment Payment (PUP) scheme is scheduled to stop on the 1st April 2021. If you are receiving a PUP Payment and continue to require income supports, you will need to apply for either Jobseeker's Benefit or Jobseeker's Allowance or Jobseeker's Benefit for the Self-Employed.  

 

For Employees

The Department of Social Protection will examine your average gross weekly earnings in 2019 and compare it to your average gross weekly earnings for Jan - Sept 2020. The higher earnings figure will be used to deter mine your new weekly payment rate up to the change on 1st April 2021.

For example, if your average gross weekly earnings were €195 in 2019 and €210 in 2020, the figure of €210 will be used. Similarly, if your average gross weekly earnings in 2019 were higher than in 2020, the 2019 figure will be used

 

For Self-employed

The Department of Social Protection (DSP) will use the information on 2018 and 2019 earnings that you provided to Revenue.

They will examine your average weekly income for 2018 and 2019 and the higher figure will be used to decide
your rate of payment, up to the change on 1st April 2021


Both employed and self-employed in 2019

If you were both employed and self-employed in 2019, your earnings from both will be added together in order to arrive at an average weekly earnings figure .

 

Review of Payment Change

If your rate of payment has changed and you feel that you should have received the higher rate of payment, you can request a review by the Department of Social Protection (DSP) of the decision to reduce your payment.

You will be required to forward any supporting documents or information in support of your request for a review.

Please note. DSP will match the information you provide with the information held by Revenue in relation to your employment and wages as part of any review or decision.

Postal Address: DSP, Intreo Centre, Cork Road, Waterford.

E-mail: PUPRerate@welfare.ie

DSP Income Support Helpine for COVID-19 : 1890 800 024

 

Contact the INOU

If you require any additional information or support in relation to any change in your rate of payment you can contact the INOU:

Online:  Click here to Contact Us

Telephone:  01 - 856 0088

E-mail:  welfare@inou.ie

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Updated: 14/01/2021


COVID-19: Social Welfare information

If you have lost your job during the COVID-19 (Coronavirus) pandemic you can apply for the Pandemic Unemployment Payment (PUP). There is no restriction on people aged between 18 and 66 years applying for PUP provided they have been in employment up to now and this employment has ceased.

The Department of Social Protection (DSP) now request that you apply for it on-line. You will require an email address, a bank account and a PPSN, and the Department assure us that setting up an account is a simple and straight forward process. If you are new to mywelfare.ie please follow this link for further information https://www.gov.ie/en/service/c87b58-access-mywelfareie/

Otherwise please follow this link and it will bring you to the Pandemic Unemployment Payment on mywelfare.ie https://services.mywelfare.ie/en/topics/covid-19-payments/covid-19-pandemic-unemployment-payment/

PUP will be paid in to your bank account every Tuesday once your application is processed. The DSP advise people to check their Bank Accounts as payment may be issued before they let you know.

In response to queries raised with the INOU, the DSP have confirmed that anyone who was working part-time and claiming a Jobseeker’s payment either casually or systematic short-time ( Short Time Work Support) are entitled to claim the Covid-19 Pandemic Unemployment Payment, provided that now they have become fully unemployed

The DSP also note that if you are getting another social welfare payment, for example a Carers Payment, Working Family Payment (WFP) or One-Parent Family Payment, and you have lost your employment, CPUP will be paid in addition to this payment.

Applying for a Jobseeker’s payment

On their website, the DSP are advising people who have adult and child dependents to apply for a regular Jobseeker’s payment. If you are in receipt of a Working Family Payment then it would be advisable to talk to a member of the INOU’s Welfare Rights Information Team on your options. The INOU’s telephone number is 01 856 0088. You will also find useful information on the options available at https://www.inou.ie/information/losing-your-job/ 

Qualified Adults

In response to queries raised with the INOU’s Welfare Rights Information Team, the DSP have confirmed that a Qualified Adult who has lost their work and is now fully unemployed can apply for the Covid-19 Pandemic Unemployment Payment in their own right.

The DSP note that the Qualified Adult should also make a Jobseeker’s application in their own right so, if applicable, their partner’s claim can be adjusted. Given the volume of applications being processed at present, they also say that if any adjustments or amendments need to be made, that these will most likely happen at a later date.

For employees on reduced working hours

There appear to be no new supports available for employees whose employment has been reduced to part-time or casual working because of the impact of COVID-19. So, if your working hours have been reduced you can apply for one of the existing supports: the Short Time Work Support Scheme (STWS); or, if you do not meet the eligibility criteria for STWS, a Jobseeker’s Allowance (JA). For further information on JA please follow this link https://www.inou.ie/information/jobseekers-allowance/

The Short Time Work Support Scheme (STWS) is available to all employees who are put on short time working week on a temporary basis due to a reduction in their employers’ business. To qualify you must meet all of the qualifying conditions of a Jobseeker’s Benefit payment; be working for 3 days per week or less; and have been previously employed on a full time basis. For further information on this payment please follow this link https://www.gov.ie/en/service/c20e1b-short-time-work-support/

Self Employment Earnings

The DSP announced on Dec 10th 2020 that self-employed people in receipt of the Pandemic Unemployment Payment (PUP) who are looking to restart their business can now earn up to €960 over an eight week period, while retaining their full PUP entitlement.

This is an increase from the €480 previously allowed over a four week period that was announced in October 2020.

This allows self-employed people getting PUP to take up occasional work opportunities and keep their PUP.

Self-employed people who resume their business on a limited or reduced basis when they leave PUP are eligible for the Part-Time Job Incentive scheme.

Revised Intreo Centres Opening Hours

On Friday April 3rd 2020 the DSP announced that all of their public offices would only be open to the public from 10 am to 1 pm on Fridays, Mondays and Wednesdays.

Branch Office opening hours may vary. All times are available here

DSP Income Support Helpline for COVID-19

This helpline provides information on available income supports for people impacted by COVID-19. At present the DSP information team advise on the most suitable income supports for callers circumstances and provide information on how to make an application. The telephone number is 1890 800024.

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Updated:  15/01/2021


Archived:

Changes to Rates of Payment of Pandemic Unemployment Payment

From 17 September 2020 until 31 January 2021 the Pandemic Unemployment Payment will be paid at 3 rates.

The rate you receive will depend on the amount you were getting paid when you were working:

  • Earnings over €300 per week - you will receive €300 per week
  • Earnings between €200 and €300 per week - you will receive €250 per week
  • Earnings less than €200 per week - you will receive €203 per week

 

Effective Date

If your rate changes, you will notice a difference in the amount you receive on 22 September 2020.

The Pandemic Unemployment Payment is paid in arrears, with the payment week running from Friday to Thursday.

This means that the rate change on 17 September takes effect in payments from 22 September.

 

For Employees

If you are an employee, the DSP will examine your average gross weekly earnings in 2019, and compare it to your average gross weekly earnings in January and February 2020.

The higher earnings figure will be used to determine your new weekly payment rate.

For example, if your average gross weekly earnings were €195 in 2019 and €210 in 2020, the figure of €210 will be used.

Similarly, if your average gross weekly earnings in 2019 were higher than in 2020, the 2019 figure will be used.

 

For Self-employed

If you are self-employed, the DSP will use the information on 2018 and 2019 earnings that you provided to Revenue.

The DSP will examine your average weekly income for 2018 and 2019 and the higher figure will be used to decide your rate of payment.


Both employed and self-employed in 2019

If you were both employed and self-employed in 2019, your earnings from both will be added together in order to arrive at an average weekly earnings figure .

 

Review of Payment Change

If your rate of payment has changed and you feel that you should have received the higher rate of payment, you can request a review by the Department of Social Protection (DSP) of the decision to reduce your payment.

You will be required to forward any supporting documents or information in support of your request for a review.

Please note. DSP will match the information you provide with the information held by Revenue in relation to your employment and wages as part of any review or decision.

Postal Address: DSP, Intreo Centre, Cork Road, Waterford.

E-mail: PUPRerate@welfare.ie

DSP Income Support Helpine for COVID-19 : 1890 800 024

 

Contact the INOU

If you require any additional information or support in relation to any change in your rate of payment you can contact the INOU:

Online:  Click here to Contact Us

Telephone:  01 - 856 0088

E-mail:  welfare@inou.ie

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Updated:  21/09/2020

 

Confirm your eligibility for Covid-19 payment by 13 July

 

Confirm You Eligibility:

If you are currently in receipt of the COVID-19 Pandemic Unemployment Payment you will need you to confirm your continued entitlement to the payment by 13 July.

If you don’t confirm your eligibility with the Department of Social Protection your payment may be affected.

 

Eligibility Requirements:

To continue to qualify for the Covid-19 payment you must be:

  • Fully unemployed - permanently or temporarily as a result of COVID-19; or
  • If self-employed , your trading income has been significantly reduced; and
  • Living in the Republic of Ireland

 

How to Confirm Eligibility:

You must confirm by continued eligibility by 13 July. The quickest and easiest way to do this is online at www.mywelfare.ie.

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Updated:  1st July 2020

 

Changes to Covid-19 Pandemic Unemployment Payment -  Rates of Payment

New Rates of Payment:

From Monday 29th June 2020, the rate at which the Pandemic Unemployment Payment (PUP) will be paid has changed.

Instead of one single flat rate of €350, the payment will now be made at two different rates, linked to the your gross weekly earnings when you were in work:

  • If you were earning €200 per week (gross) or more , you will continue to receive €350 per week;
  • If you were earning up to €199.99 per week (gross), the rate will be reduced to €203 per week.

-  You do not need to contact the Department of Social Protection (DSP) about the level of your earnings. The DSP has access to this information from the Revenue Commissioners.

-  No person on the lower rate of payment will receive less on PUP than they were previously paid by their employer.

 

Date of Change:

This change to the rates of payment will take effect from June 29. For those who will receive the €203 rate, this change will come into effect on your payment on Tuesday July 7.

 

Employees:

If you are an employee, your average gross weekly earnings will be assessed based on two separate periods:

  • January to December 2019; and
  • January to February 2020.

When determining which period to be used to assess your income, the higher figure will be used. So, for example, if your average gross weekly earnings in the January to December 2019 period was €185 and your average gross weekly earnings in the January to February 2020 period was €215, the DSP will base your Covid-19 Pandemic Unemployment Payment on the €215 amount from 2020. This would mean that you would continue to qualify for the higher rate of payment at €350 per week.

 

Self-Employed:

If you are self-employed, your average weekly income in 2018 will be used to determine which rate of payment you will receive.

Updated: 29th June 2020

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