JobsWatch: Emerald Contact Centre
Announced: September 13 2019
|No of jobs:||200|
|Job title:||New positions will include customer support roles for agents with international languages such as Spanish, Portuguese, German, and French as well as English.|
|Jobs take effect:||Over three years.|
About Emerald Contact Centre
"We provide customer care and sales for a range of financial, health and travel publications. Together with our sister company in the US (TCC Maryland LLC) we support a range of clients based in the US and Europe. ECC initially started in temporary offices in Waterford in March 2015 with just 6 agents, and since then have grown steadily to just under 100 today. Our plan for the next few years is to continue with that growth."