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Emerald Contact Centre

Address: Woodlock Services,
Carrick Rd,

"We provide customer care and sales for a range of financial, health and travel publications. Together with our sister company in the US (TCC Maryland LLC) we support a range of clients based in the US and Europe. ECC initially started in temporary offices in Waterford in March 2015 with just 6 agents, and since then have grown steadily to just under 100 today. Our plan for the next few years is to continue with that growth."

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No of jobs: 200
Job title: New positions will include customer support roles for agents with international languages such as Spanish, Portuguese, German, and French as well as English.
Jobs take effect: Over three years.

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